Privacy Policy
Your privacy and security are our top priorities. Learn how we protect your healthcare data.
Information Collection and Use
The Medzimi application collects information when you download and use it. This information may include:
- Your device's Internet Protocol address (e.g. IP address)
- The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
- The time spent on the Application
- The operating system you use on your mobile device
Location Services
The Application collects your device's location, which helps us provide personalized healthcare services:
- Geolocation Services: We use location data to provide personalized content, relevant recommendations, and location-based services
- Analytics and Improvements: Aggregated and anonymized location data helps us analyze user behavior and improve functionality
- Third-Party Services: We may transmit anonymized location data to external services to enhance the Application
For a better experience, we may require you to provide personally identifiable information, including but not limited to:
- Email address and phone number
- User ID and avatar
- Professional information (profession, business registration number)
- Medical license number (for doctors)
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application. We may share your information with third parties as described in this privacy statement.
Third-Party Services
The Application utilizes third-party services with their own Privacy Policies:
We may disclose User Provided and Automatically Collected Information:
- As required by law, such as to comply with a subpoena or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
- With trusted service providers who work on our behalf and have agreed to adhere to this privacy statement
Security
We are committed to safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain.
Physical Security
Secure data centers with restricted access
Electronic Security
Encryption and secure transmission protocols
Procedural Security
Regular security audits and compliance checks
Data Retention Policy
We retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like us to delete User Provided Data that you have provided via the Application, please contact us at dr.rtnhldr@gmail.com and we will respond in a reasonable time.
Children's Privacy
We do not use the Application to knowingly solicit data from or market to children under the age of 13.
The Application does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. If we discover that a child under 13 has provided personal information, we will immediately delete this from our servers.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at dr.rtnhldr@gmail.com so that we can take the necessary actions.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
This privacy policy is effective as of September 11, 2025.
Contact Us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us:
Get in Touch
This privacy policy page was generated for healthcare compliance and transparency. By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy.